Event to event. Hectic. Fast-paced. Schedule conflicts. Pack it all in. Tired. Running on empty. Resting. Slowing down. Contemplation. Margin. I’ve been thinking a lot about what it means to have margin in my life for the last few months. I’m terrible at having margin in my life — mornings, lunch breaks, late nights, whatever. Margins were […]

Give, Give, Give, Ask!..But Only If They Really Want It

“Our customers aren’t responding to our emails.” “Our churn hasn’t moved, even though we’ve implemented changes A, B, and C.” “Our open rates are good. I don’t know why they aren’t acting on it.” “Our open rates are terrible. I don’t know why they’re not opening it.” “Our webinars/newsletters/QBRs/etc. have poor signup and attendance rates.” […]