As SaaS entrepreneurs, our top priorities often necessitate that we:

  • Rapidly scale our teams – budgeting, forecasting, hiring, and compensation
  • Streamline operations – fixing inefficient systems and processes
  • Coach and mentor – cultivating the leaders of tomorrow

And yet we get caught in the minutiae of other things. We get sucked into the vortex of stuff. Instead of making significant progress in a few areas, we are distracted and move inches in many directions—ultimately completing few things.

But even then, a company is a collection of people. Humanity is needed. That requires a balanced mixture of accountability and grace. No company will survive for long with terrible, untrusting, unkind bosses. At the same time, we must hold our team players accountable so the company’s mission advances and so our teammates grow.

I love helping companies scale and grow their organizations to delight customers and employees, enabling healthy teams, fast growth, and fewer headaches.

Scaling quickly is wrought with potholes and plot twists. When you’re running a company, losing customers, and employees are on their way out, and don’t have your systems running smoothly, then you’ll be at your wits’ end. I’ve been there and hate it.