Road trips, conversations, and unintended delights

I’ve taken some road trips recently. With and without my family. It’s given me a lot of time to think. 25+ hours for this last time, for example. It’s brought me closer to my wife and granted us conversations we’d never have had otherwise. As I was driving the endless miles of an orange-brown hueContinue reading "Road trips, conversations, and unintended delights"

Learning From Weakness

You don’t learn life lessons from the happiest place on earth, you learn them through the tribulations and pains we all go through. Today, we drove through Sacramento heading to Fresno (yes, it’s hot) and it’s been about a year since we last did traveled to Fresno. Except last time we got rear ended byContinue reading "Learning From Weakness"

Give, Give, Give, Ask!..But Only If They Really Want It

“Our customers aren’t responding to our emails.” “Our churn hasn’t moved, even though we’ve implemented changes A, B, and C.” “Our open rates are good. I don’t know why they aren’t acting on it.” “Our open rates are terrible. I don’t know why they’re not opening it.” “Our webinars/newsletters/QBRs/etc. have poor signup and attendance rates.”Continue reading "Give, Give, Give, Ask!..But Only If They Really Want It"