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Leadership, part 1
I’ve been discussing aspects of leadership for a short jaunt but I’ve been reminded I need to think much more deeply about this. This will be the first in a mini series on what intangible attributes we, as leaders, must have to prevail. I’ll cover the attributes laid out at a recent conference with one…
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Learning Beats Knowing
I was recently posed with the question: “Is it possible that we’re actually at our best when we know the very least? When we’re new…we are rookies.” For me, I’ve already outlined that I felt inadequate to blog because I entered a new career, a new area, a new…you get the point. Yet it’s in…
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World Class Service
I got my wish. To many out there this will sound ridiculous, but to me: giddy with joy. I got to listen to Horst Schulze speak. The former president of Ritz Carlton. In my role at Riskalyze, I’ve much to learn. There are so many areas I want to push beyond what is accepted and…
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Feedback
We typically think of feedback as binary: either good or bad. “Hey, great job today!” or “please step into my office.” Feedback is so much more. It’s my relationship to the world and the world’s relationship to me. These are the conversations that drive business growth. They drive people to get more out of their…
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Shame. Vulnerability. Openness.
I had the awesome pleasure of attending a conference where Brené Brown spoke (she’s a wonderful speaker, I first watched her on a TED talk). Speaking of shame, there’s almost a shame about talking about shame — as if anyone who acknowledges it will then be shamed as weak. Ironic? She is open and honest about shame,…
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Jeff Beaumont 