Category: Leadership & Strategy
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Learning From Weakness
You don’t learn life lessons from the happiest place on earth, you learn them through the tribulations and pains we all go through. Today, we drove through Sacramento heading to Fresno (yes, it’s hot) and it’s been about a year since we last did traveled to Fresno. Except last time we got rear ended by…
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Build Versus Buy
A lot of people think, “oh, I can just build that. I don’t need to pay someone else an ongoing fee.” But that’s the wrong thinking for two reasons. It’s not like I need a dining table to put food on and I can either build it or buy it. That’s a one time purchase.…
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Bored by Simple. Infatuated by Complexity
Humanity’s perception: Complexity > Simplicity We are bored with the known; we seek to expand. We think there must be more than what is. We create mountains out of mole hills. Instead of targeting simple, we complicate. We overarchitect. We see a giant “to do” list in order to accomplish even the smallest of tasks.…
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Introducing Inefficiencies
Have you ever thought of putting any inefficiencies into your schedule? You know, ways of slowing yourself down or making yourself slightly less productive? Of course you haven’t. That’s ridiculous! Why would we want to be less productive? The funny thing is we do this all the time. If you have an Apple Watch, that…
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Continuity
One of the most important—and overlooked—aspects of onboarding customers is not necessarily the onboarding itself, but it is the sales and marketing teams’ and agenda to set up the implementation for success. If you’re a Customer-facing leader and don’t have a great relationship with sales and marketing or input over this processes, you are doing…