Road trips, conversations, and unintended delights

I’ve taken some road trips recently. With and without my family. It’s given me a lot of time to think. 25+ hours for this last time, for example. It’s brought me closer to my wife and granted us conversations we’d never have had otherwise. As I was driving the endless miles of an orange-brown hueContinueContinue reading “Road trips, conversations, and unintended delights”

Themes of Life

Do you listen to the themes playing around you? I didn’t. I’ve had an eventful few months in my personal and professional life recently. A repeating theme has been having the right priorities in place. It’s easy to have the right priorities written down, it’s another to live them out. My wife kept telling meContinueContinue reading “Themes of Life”

Learning From Weakness

You don’t learn life lessons from the happiest place on earth, you learn them through the tribulations and pains we all go through. Today, we drove through Sacramento heading to Fresno (yes, it’s hot) and it’s been about a year since we last did traveled to Fresno. Except last time we got rear ended byContinueContinue reading “Learning From Weakness”

Give, Give, Give, Ask!..But Only If They Really Want It

“Our customers aren’t responding to our emails.” “Our churn hasn’t moved, even though we’ve implemented changes A, B, and C.” “Our open rates are good. I don’t know why they aren’t acting on it.” “Our open rates are terrible. I don’t know why they’re not opening it.” “Our webinars/newsletters/QBRs/etc. have poor signup and attendance rates.”ContinueContinue reading “Give, Give, Give, Ask!..But Only If They Really Want It”