Tag: Technology
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Evaluating Your (Nonexistent) Tech Stack
I recently gave a webinar and a follow-up question was “We’ve had CS for a while but now need to take a closer eye at our tech stack. We have a CRM, no one dedicated to CS Ops, and no CSM tool. What do we do?” From there, sit with these considerations: A Project Plan should incorporate at…
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Disappearing Jobs
I was at a kid’s birthday party a few months ago and was reading this Tweet (note: it’s a better idea to spend time with other adults at the party instead of on your phone): https://twitter.com/brentbeshore/status/1005514676669542400?s=12 “We’ve looked at around 300 construction-related companies this year and every one of them says the biggest challenge, by…
Jeff Beaumont 