What Satisfies You?

Another way of asking that question is, “What drives you?” and “What motivates you?” I’ve witnessed in my own life — and the lives of many, many others — that when we find what brings us true joy and fulfillment…it’s a splendid union of happiness and purpose. Over time, however, we lose sight of that big picture, of the […]

Planning, Preparedness, and Being Totally, Completely, and Utterly Ready for Any and All…

It’s just not possible. In Support I hate being wrong. I disdain not knowing or being unable to help the customer. What’s more, in leadership, I grow weary of not only not having all the answers (or the ways to find them) but sending my team to work without equipping them 110%. That’s such a […]