Predictive, Gen, Agentic AI – Reflections on Intelligence

Years ago, I read the Harvard Business Review article titled The Simple Economics of Machine Intelligence and I wrote a Customer Success-oriented post called Where is The Future Going, Anyway? (For your sake, read the HBR article) The HBR article is dated 2016 — well before AI has become as mainstream in advertisement, daily adoption,ContinueContinue reading “Predictive, Gen, Agentic AI – Reflections on Intelligence”

Where is The Future Going, Anyway?

The Harvard Business Review wrote an article a couple years back titled, The Simple Economics of Machine Intelligence. It’s a fascinating piece. Digest it slowly and over several cups of coffee/beer/wine/La Croix/whatever. Changes afoot caused by machine intelligence: Cost of goods and services that rely on prediction will continue to decline. Cheap is good, right? Well,ContinueContinue reading “Where is The Future Going, Anyway?”