Tag Archives: ai

Years ago, I read the Harvard Business Review article titled The Simple Economics of Machine Intelligence and I wrote a Customer Success-oriented post called Where is The Future Going, Anyway? (For your sake, read the HBR article) The HBR article is dated 2016 — well before AI has become as mainstream in advertisement, daily adoption,ContinueContinue reading “Predictive, Gen, Agentic AI – Reflections on Intelligence”